Company: Open Bionics
Job Title: Community Manager
Salary: Dependent on experience
Location: Bristol, UK
Start Date: Immediate
Job Type: Full-time
Candidate must be eligible to work in the UK
Candidate must have a 2:1 or above Marketing, Humanities, Journalism or similar degree.
Ideal candidate will have at least 1 year practical experience (exceptional graduates should apply too).
Please send applications to firstname.lastname@example.org
Open Bionics is an award-winning robotics start-up that is known globally for its cutting-edge advancements in bionic hands. Open Bionics has worked with Disney and Eidos-Montreal to design superhero bionic hands for children. Open Bionics is a UK company developing robotic assistive devices that will immediately serve UK and US markets. Open Bionics is backed by Techstars, Downing Ventures, and Cascade Global.
Open Bionics is looking for an experienced Community Manager to join our team! The Community Manager will be responsible for developing, creating, and sharing fun content that is on brand across multiple channels. You will communicate with our active audience and keep them up-to-date with the latest news from Open Bionics and the wider prosthetics and Tech for Good industry. Our audience is full of people who are interested in bionics, robotics, tech for good, assistive devices, healthcare, and futurism. You will share these interests and be a thought leader in this space.
Create and execute a multi-channel community strategy that helps grow a recognisable brand
Create content and engaging campaigns which delights audiences
Develop all channels as thought leaders
Responsible for managing and executing daily community outreach activities, including email, social media (eg. YouTube, Facebook, Twitter, Instagram, Pinterest, SnapChat) blogs and forums
Create reporting tools/dashboard that monitors all activities and provide the business with daily/weekly/monthly updates; make recommendations based on data analytics and insight
Support activities at key events - press, community, trade
Responsible for ensuring all messaging is "on-brand" and adheres to agreed tone of voice
Act as key contact with consumers and assist with any problem solving or issue resolution, in a professional and timely manner
Assist in the creation of engaging content that promotes the brand and drives retention
Create & manage Content Marketing calendar
Assist with developing research & insight to support the business
Keeping up to date on all current trends to ensure that our brands are ahead of the curve
Participate in additional projects and other ad hoc requirements for the Marketing team
Work with the marketing manager and director to build creative campaigns
Having developed and worked on viral international campaigns is advantageous
Create monthly data reports using social insight tools
Use monthly data deep dives to inform longer term social strategies
Track record of consistent success in building communities/fan base on a national / global basis
Expert in the cradle to grave management of all social media channels - deep understanding of each platform, audiences and how to build & engage with them
Has successfully planned & executed Influencer outreach programs
Excellent communicator (both written and oral) with strong presentation skills
Balance between highly creative and analytical - we love using data to make choices!
Team player that is also self motivated
Passion for technology, bionics, and helping people
Good working knowledge of suite of tools, including Hootsuite, HTML, Google Analytics, MailChimp